Frequently Asked Questions

Below FAQ are some common concerns of our clients before purchasing our products.
If you have other questions, please just send it to hello@kustomlabs.com.

Customizable Name Stamp

Our unique stamp is designed with a waterproof property. It lasts up to 50 washes without fading! Although the ink is designed to hold right away, once stamped, we recommend waiting 48 hours before washing the garment.
Yes, you can use our stamp on thin clothes too. However, we strongly recommend using the FREE white tape that comes with every order to prevent ink from passing through the clothes. Simply cut it to the desired length, stamp the name on the label, wait a few minutes for it to dry (you can also use a hair dryer to speed up) and iron it onto the clothes. That's it!
Yes! You can use your stamp on dark clothes, just use the white adhesive tape that accompanies your order. If you prefer, you can buy our stamp model that comes with white ink or our new stamp model that comes with white and black ink on the same stamp.
You can insert up to 13 letters, the fewer letters you use the better the look of the stamping. We support all special characters (é, à, ü, å etc), languages, symbols and numbers.
Don't worry, we sell refill ink specifically to avoid this problem. After you add your name stamp to your cart, you also have the option of adding a refill to your order.
We use natural ink which has dermatologically tested to be safe in contact with the skin, making it complaint with international guidelines.
We offer Free shipping anywhere in the world on all orders! :) The current shipping time (product creation and shipping) is approximately 7-15 working days from the moment you place your order on the website.

Customizable Name Stickers

Yes. The stickers won’t spoil the material you use them on. They are not harmful for the child's skin also.
Yes, the stickers are completely waterproof.
The icons are pre-printed and are designed to give variety and add character to every object that’s why you can not choose the icons.
Unable to find satisfactory answers ? Contact Support